AmazingCo Group Pty Ltd (ABN 41 146 573 953) trading as any of listed operating brands in Schedule 1 (“AmazingCo, “we”, “us”, “our”) are committed to upholding the security of personal information and data provided and collected in accordance with the National Privacy Principles.
Information we collect
AmazingCo collects information in the 2 ways outlined below. The information we collect is dependant on how you engage with AmazingCo and our digital products.
Aggregated anonymous data: This information is collected by our systems and third party systems pertaining to usage of our websites and online products. It does not personally identify you.
Personal information about you such as your name, address, email address, phone number, website usage, service feedback, financial and credit information, and other information pertaining to the successful delivery of an AmazingCo product or service.
How we collect information
We may collect information about you when you visit our website and you elect to use our online services, when you register for an AmazingCo online account, when you employ the services of AmazingCo and, when you deal with us over the telephone or correspond with AmazingCo via facsimile, letter or email or any other mode of communication.
Collection of aggregate data
AmazingCo will engage the services of third party systems for the collection of aggregate data on website and digital product usage. This includes, but is not limited to, when you use and how you use these properties and is done so for the purpose of improving the service provided. This information remains anonymous.
Storage of information
We are committed to providing the highest standards in information security and will undertake reasonable endeavours to ensure personal information is kept secure. We use strict procedures and security features in efforts to prevent unauthorised access. However, due to the nature of the internet, AmazingCo cannot guarantee that the personal information provided will be secure at all times and given we have fulfilled our obligations set out in this policy, will not be deemed responsible for any losses, damages or costs incurred through unauthorised access of the personal information. All personal information will held for an indefinite period unless requested by you to be removed. All payment transactions carried out by us are done so through our chosen third party provider and will be encrypted using online encryption technology. Digital storage of financial information with our chosen third party provider will only be done so under strict and clear authorisation by you, the user.
Usage of information
AmazingCo may use your personal information for one or more of the following:
To communicate with you
To facilitate the delivery of a product or service
To improve the experience we provide both online and through our services
To facilitate marketing activity
To provide you with information about AmazingCo and it’s services
What we won’t do is sell or knowingly handover your personal data to any third party other than our business partners solely for the purpose of facilitating the above activities.
Disclosure to third parties
AmazingCo may disclose your personal information to third parties who perform services for us including interactions that are transactional in nature (for some experiences, we are required to pass your name, number and email to our experience partners in order for them to be able to deliver the service. At no point will experience providers use your private information for marketing purposes), marketing activities, and management and maintenance of our information systems.
Where your personal information is passed on to third parties, AmazingCo takes reasonable steps to ensure that these individuals and/or organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Access to, and correction of, information we hold about you
You may access some of your personal information if you have registered for an online account and make corrections on some information. Alternatively you can access or make a correction to your personal information by request. Please email email@example.com.
Questions or information about this policy or AmazingCo
Operating Brands of AmazingCo Group Pty Ltd (ABN 41 146 573 953) include, but is not limited to, Amazing Kids Parties, Amazing Wine Tours, Amazing Team Building, Amazing Yarra Valley, Amazing Barossa Valley, Amazing Hunter Valley and Amazing Mornington.
Last Update: February 27, 2018